Visit

A place where world class performances and school concerts both belong. Where a meeting can be 1,000 people, or dinner for two. Where you can borrow a great book, then relax on the grass and enjoy it.

The unique mix of performance venues, dining and impressive library provides a great place for you to meet, relax or enjoy a night out.  The exciting range of live performances and events means there’s always something to see and do on The Concourse.


Parking
Parking

The Concourse car park offers onsite parking for 400 vehicles with direct lift access to the venue.

Monday – Sunday6:00am – 11:00pm
Sunday8:00am – 11:00pm
Public Holidays6:00am – 11:00pm

Access

Our car park entrance is on Ferguson Lane via Archer Street, please note, there is a not right turn from Archer St for vehicles over 3m. There is a luminous sign with number of available parking spaces at the intersection of Ferguson Lane and Archer Street.

Accessible Car Parking

Accessible parking spaces are available on both levels of The Concourse car park and in nearby Endeavour and Spring Streets.

Height Restrictions

The initial truck height for deliveries down to the loading dock is 3.8m and the general car park height for normal vehicles is 2.2m

Rates

Mon – Fri

RatesEntry Time: 6am – 6pmEntry Time: 6pm – 11pm
Up to 1 hourFreeFree
1 – 1.5 hours$4$10
1.5 – 2 hours$5$13
2 – 2.5 hours$6$15
2.5 – 3 hours$7$18
3 – 3.5 hours$9$20
3.5 – 4 hours$10$20
4 – 5 hours$15$20
5 – 6 hours$18$20
6 – 7 hours$20$20
7+$25$20
Lost ticket$25$25

Weekend

RatesEntry Time: 6am – 6pmEntry Time: 6pm – 11pm
Up to 1 hourFreeFree
1 – 1.5 hours$4$10
1.5 – 2 hours$5$13
2 – 2.5 hours$6$15
2.5 – 3 hours$7$18
3 – 3.5 hours$8$20
3.5 – 4 hours$8$20
4 – 5 hours$8$20
5 – 6 hours$8$20
6 – 7 hours$8$20
7+$8$20
Lost ticket$25$25

Accessible Car Parking

Accessible parking spaces are available on both levels of The Concourse car park and in nearby Endeavour and Spring Streets.

Height Restrictions

The initial truck height for deliveries down to the loading dock is 3.8m and the general car park height for normal vehicles is 2.2m

Terms & Conditions

  • Lost Ticket $25 at all times
  • Rates apply from time of entry till time of Close per day
  • Overnight Surcharge $10.00
  • Removal of vehicle when car park closed $50.00
  • 20 cent surcharge applies to credit card transactions
  • Motorcycles must park in numbered bays prefixed with M. Motorcycles may park for free but must comply with any time restrictions if displayed at the bay
  • Entry subject to terms and conditions located at entry and lift foyers in car park

Parking Value Deals

Pre-pay Parking Night

If you enter the car park after 6pm and plan to stay more than two hours, prepay your parking for $15 and save up to $5. Please prepay on arrival at your nearest pay station after parking your car.

Pre-pay Parking Day

If you enter between 6am and 6pm, Monday to Friday and plan to stay for six hours or more, prepay your parking for $20 and save up to $5. Please prepay on arrival at your nearest pay station after parking your car.

Weekend Parking

A maximum rate of $8 is available for cars entering the car park between 6am and 6pm on weekends.

Early bird Parking

Early bird parking is available for $10 per day. The special rate is available for cars that enter between 6am-10am and exit between 3pm-7pm, Monday to Friday. The rate is available for the first 200 cars entering. Vehicles must be parked on Level 2 and tickets need to be validated on arrival via ticket machine next to boom gate on Level 2, upon entry.


Getting Here
Getting Here

The Concourse is located in the heart of Chatswood on Sydney’s North Shore. It can be reached in 15 minutes from the Sydney CBD and 30 minutes from the airport by car.

The Concourse is a two-minute walk from the Chatswood Interchange, which incorporates both train and bus terminals. From the Chatswood Interchange, walk down Chatswood Mall and onto Victoria Avenue, east of the station.

By Car

The Concourse is equipped with an onsite car park for 400 vehicles located on the basement level of the venue adding to the existing 15,000 car spaces in Chatswood. The car park entrance is on Ferguson Lane via Archer Street. Accessible parking spaces are available in The Concourse car park and in nearby Endeavour and Spring Streets.

By Train

Chatswood train station is located at the Chatswood Interchange and is frequently serviced by Sydney Trains – T1 North Shore and T9 Northern Line

For train timetables go to www.transportnsw.info

By Bus

Chatswood’s main bus terminal can be found at the Chatswood Interchange, immediately next to Chatswood Railway Station. From there, it is a two minute walk through Chatswood Mall to The Concourse.

For bus routes and times please go to www.transportnsw.info

By Taxi

There is a taxi rank outside The Concourse on Victoria Avenue. The busiest taxi rank is located on Railway Street on the west side of the Chatswood Interchange.

For more information on visiting Chatswood go to www.visitchatswood.com.au


Box Office
Box Office

By Phone

Concourse Phone Bookings +61 2 8075 8111
You can book your tickets by phone Monday – Friday 9am – 5pm. This line is a message return service. Please leave your name, number and a brief description and our box office staff will return your call. Message volumes are monitored and a call back is guaranteed within 24 hours during business hours.
4pm
Please note: the Box Office temporarily closes between 12:00pm-1:00pm during the operating hours listed above.

Online

Tickets can be purchased online through the “Book Now” buttons on each event page. To view events, head on the What’s On section.
You can also contact us via email on [email protected] with your request, our team will be in contact with you as soon as possible to process your requests.

In Person

The box office can be found on the Ground floor inside the centre, opposite the carpark lifts and adjacent to the Art Gallery.

TEL: +61 2 8075 8111
EMAIL: [email protected]

Opening Hours

Monday 9am – 4pm
Thursday 9am – 4pm
Friday 9am – 4pm
The Concourse Box Office is also open one hour prior to each ticketed performance at the Concourse.
Please note: the Box Office temporarily closes between 12:00pm-1:00pm during the operating hours listed above.


Accessibility
Accessibility

Vehicle Drop Off

A pick-up and drop-off point is located on Anderson Street outside the side entrance to The Concourse. See map.

Accessible Parking

Accessible parking spaces are available onsite on both Level 1 and 2 of The Concourse car park, with access to all venues from the car park lifts. Use lift 1 for access to the Box Office, Concert Hall and Theatre and lift 2 for access to the Lounge and Urban Screen.

There are also designated accessible street parking spaces nearby in Endeavour and Spring Streets. See map

Accessible Toilets

Accessible toilets can be found throughout the venue:


Lower Ground Floor – outside the Library.
Ground Floor – near the Box Office and outdoors near the grass area.
Level 1 – behind the Concert Hall.

Wheelchair and Companion Card Holder Bookings

Wheelchair accessible seating is available in all venues. All enquiries and bookings for patrons in a wheelchair or companion card holders must go through The Concourse Box Office.
Contact details:


tel: +61 2 8075 8111 (Monday to Friday 9am – 4pm, or 2 hours prior to each show)


email: [email protected]

Wheelchair Access

All venues are accessible by wheelchair.

The Theatre has wheelchair access to both the stalls and dress circle though Doors 1 and 5

The Concert Hall stalls are accessible through any of the Level 1 doors.

The Lounge Foyer and Floor Seating are fully accessible flat floor spaces with direct access from the Carpark and Library Foyer via the Public Lifts.

Urban Screen Access

The Urban Screen is located outdoors on level 2 and can be accessed via the lift directly from the car park (Lift 2) or the Library entrance on Ground Level.

Assisted Listening

Assisted Listening Systems are offered in the Theatre, Concert Hall, foyer and bar areas. Please contact The Concourse Box Office for enquiries and to collect your hearing device.


Restaurants
Restaurants

While you are at The Concourse immerse yourself in one of our dining experiences.

Enjoy delicious flavours from around the world, inspired meals with a modern twist and divine desserts.

Guzman Y Gomez

Shop 1, The Concourse
Phone: +612 8004 3438
Opening Hours: 10am – 10pm
Visit the website

At GYG, we’re all about the food. We pour passion into every ingredient we choose, where it comes from and how it’s prepared. Which means you get real Mexican flavour in every bite.

Amie Coffee

Shop 6, The Concourse
Visit the website

AMIE Coffee provides a modern specialty coffee experience in a minimalistic oasis, a perfect place for your daily coffee ritual.

Grill’d

Shop 7, The Concourse
phone: +61 2 9411 4267, Visit the website
opening hours: 11am-10pm Mon to Sun.

We’re all about healthy burgers. But more than that, we challenge ourselves to be better for Mother Earth, better for locals and better for you.

We care about everything that goes into your burger, from the bun to the filling: fresh, local ingredients, RSPCA Approved chicken and Australian grass-fed beef and lamb.

We make sure taste is our top priority. No cages. No nasties. No added hormones. No exceptions. Produce farmed locally: from paddock to plate, to your fussy or not so fussy palate.

Starbucks

Shop 10, The Concourse
phone: +61 2 9411 4585, Visit the website

Starbucks coffee houses offer more than the finest coffee sourced from across the globe. Friendly people, great music and a comfortable upbeat meeting place create the famous Starbucks Experience.

The layout and atmosphere of Starbucks Chatswood is cosy and intimate, while providing people with their own personal space to use as they wish. The combination of armchairs, coffee tables and chairs, bars and stools and community tables means that there is something for everyone.

Doki Doki

Shop 4, The Concourse
Phone: 0499 008 866
Opening hours: Tuesday-Sunday: 11.30am-3.30pm, 5.30pm-9pm (Closed Mondays)

Visit the website

Asian Fusion Restaurant

Northgreen Cafe

Shop 3, The Concourse
Phone: 0451 293 788
Opening hours: Mon to Wed: Sun 8am – 6pm | Thu to Sat: 8am – 9pm

Visit the website

Serving delicious breakfast and brunch seven days a week, we also serve dinner from Thursday to Sunday. Our modern cuisine is made from the freshest and best quality ingredients and cooked with flair to tempt your taste buds and keep you coming back.

Smoque Brasserie

5/409 Victoria Avenue, Chatswood
Phone: 02 8021 0225
Opening hours: Mon – Sun 8:30am – 10pm

Visit the website

Serving delicious breakfast, brunch and dinner seven days a week. Our Indulge in the rich flavors of France right in the heart of Chatswood at Smoque Brasserie. Look around our website , to explore our tantalising menus, secure your reservations, and embark on a culinary journey that celebrates the storied heritage of French gastronomy. We eagerly await the opportunity to welcome you to our establishment, where each dish we serve narrates a tale of passion, tradition, and culinary excellence

OMI

409 Victoria Ave, Chatswood
Phone: 0403 860 033
Opening hours: Mon – Sun 8:30am – 8:30pm. CLOSED TUESDAY.

Visit the website

Discover the taste of wagyu at OMI, the home of premium wagyu rice bowls. As a testament to our commitment to quality and giving our customers the best, OMI was awarded the Best Japanese Restaurant Award in December 2020. To maintain a consistently high quality, we source our wagyu from the finest local suppliers throughout Australia. Meticulous in their methodology, cattle are raised to carry the ‘soft’ gene that is traditionally prized for its low melting point and buttery feel. With a range of flavour combinations curated by our in-house team for you, we invite you to experience the taste of wagyu at OMI.


Retail
Retail

Bank of China, Chatswood Branch

Shop 12, The Concourse / PO Box 1685, Chatswood NSW 2057
Phone: +61 2 8440 8600, Visit the website
Email: [email protected]
Opening hours: 9.30am to 4.30pm, Monday to Thursday; 9.30am to 5pm, Friday; 10am to 2pm, Saturday

The Bank of China are a dedicated team of banking specialists.
Features: Everyday Accounts & Savings; Safe Deposit Box; CNY services; Home Loans; Debit Cards; Great Wall Prepaid Card; GWPP-China Gift Card; Inward & Outward Remittances; Foreign Currency Notes Conversion and Online Banking.

Ginseng Chinese Medicine

Shop 10, The Concourse
Phone:  +61 2 9419 7131
Opening hours: 9.30am – 6pm daily, extended trade until 9pm on Thursdays.

Take some time to look after your health and wellbeing with Chinese herbal drinks. Ginseng Chinese Medicine also specialises in massage, Acupuncture and Chinese Herbal Medicine.

Babylon Display Suite

Shop 6, The Concourse
Visit the website

Babylon Display Suite is a showroom for Denvell Group’s apartment and townhouse project in Rouse Hill. Babylon combines timeless sophistication with modern contemporary living. Apartments and townhouses set within a peaceful sanctuary with impeccably maintained grounds and facilities.


Lost Property
Lost Property

If you have left something behind at an event, please complete our lost property form HERE.